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          Self-service systems · Autonomous reception
          
          Buenos Aires · 2026

A person arrives. What happens next?

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ADE designs and engineers the complete systems that let people resolve things themselves when they arrive somewhere.

ADE · Sistema

000

        The position
        
        01

Webuildthesystemsthatletpeopledomorebythemselves.

The customer does not buy software. The customer buys a better physical experience.

Software · Cloud · AI · Vision · Hardware

The system has to know what to do next.

            Offices·Stores·Hospitals·Industrial plants·Shopping malls·Government offices·Events·Retail·Logistics·Offices·Stores·Hospitals·Industrial plants·Shopping malls·Government offices·Events·Retail·Logistics·
          
            Oficinas·Tiendas·Hospitales·Plantas industriales·Shoppings·Organismos públicos·Eventos·Retail·Logística·Oficinas·Tiendas·Hospitales·Plantas industriales·Shoppings·Organismos públicos·Eventos·Retail·Logística·

The problem

One problem. Many realities.

Someone arrives and doesn't know where to go.

Someone has to attend to them.

Or nobody does, and the queue begins.

Or the system already knows what to do.

offices stores hospitals industrial plants shopping malls government offices events retail logistics

The reveal

The experience is simple. The engineering behind it is not.

Nine layers working as one. The visitor sees a screen. Underneath, there is a complete system.

01 / 09 Interface What the person touches, sees and says.

The system that attends,
in real time.

          ADE // OPS · live log
          online · 09:46
        

latency · p95 42 ms decision + response

events · today 1.324 people and devices

uptime · 90d 99.982% whole fleet

check-ins · month 12.480 with no human involved

              traffic · 24 hpico 118/h
            

              00:0012:00now
            

feed · live

          build 2026.9.3
          18 active kiosks
          no incidents for 41 days
        

Every person who arrives is a live event.

        In production
        
        01 / 06

Every photograph is an installation in operation. No mockups.

The body of the system

Software needs a body. We specify it.

Every installation is defined piece by piece: display, readers, printing, vision, mounting and connectivity. We don't resell hardware — we integrate it.

Totem family · 32" / 43" / 55"

Real scale · 1.2 m detection range

Kiosk with printing01

Compact pedestal02

Horizontal panel03

Interactive table04

The long-term vision

The virtual receptionist

The kiosk is only one interface. The product is the intelligence behind the interaction.

01ReceivesDetects presence in the space

02IdentifiesDocument, face, QR or booking

03UnderstandsClassifies the visitor's intent

04GuidesShows the way, the floor, the door

05Checks inRegistration, badge, access

06SchedulesCreates appointments, validates bookings

07ConnectsCRM, ERP, access control, payments

08EscalatesCalls a human only when necessary

Chapters 01 / 04

Danone

An industrial plant that knows who is coming in.

Visitor invitation, reception and access control for industrial plants. The visit is registered before arrival; the system recognises it at the gate.

Access control Safety compliance

Real flow · Danone

Galerías Pacífico

Finding your way without asking anyone.

Interactive map and visitor orientation inside a historic shopping mall. Wayfinding, store search and promotions on a single surface.

Wayfinding Retail

Telecommunications

Paying the bill without joining the queue.

Self-service billing and payment kiosks in branches. Account lookup, payment and receipt, with no agent involved.

Payments Queue reduction

Cheeky

Picking up an order in twenty seconds.

Click & Collect check-in in store. The customer announces themselves; the store prepares the handover before they reach the counter.

Click & Collect Retail ops

QORA An ADE product

When you don't need a custom system.

QORA is the packaged SaaS: queue management, appointments, reception and people flow, ready to run. ADE engineers custom systems. QORA ships as a product.

Queue management Appointments Reception People flow

Explore QORA

          QORA
          Live
        

Waiting14

Avg wait4m 12s

Desks open6

A-204Sales desk00:42

B-118Claims01:16

A-205Sales desk02:03

C-031Appointments02:47

Now calling A-203

Built by ADE

Companies born inside ADE, now running on their own.

ORDER FAST Self-ordering and self-checkout platform for food service and retail. Visit site ↗

PLAYTEK Interactive marketing experiences for brands and events. Visit site ↗

Capabilities

One company holds the whole system.

No vendors sitting between the hardware, the software and the operation.

01Software engineeringCritical systems, in production, maintained for years.

02Cloud infrastructureRemote deployment, monitoring and updates for every endpoint.

03Artificial intelligenceIntent understanding, natural language, automated decisions.

04Computer visionPresence, identity, documents and people counting.

05HardwareKiosks, totems, printers, readers and integrated peripherals.

06IntegrationsCRM, ERP, access control, payment rails and legacy systems.

The final message

We build the systems that let people do more by themselves.

Everything else is simply proof of that statement.

A person arrives. What happens next?

Engineering you can touch. From software to hardware.

The system that receives. Running right now.

One problem. Many realities.

The experience is simple. The engineering behind it is not.

The system that attends,
in real time.

Software needs a body. We specify it.

The virtual receptionist

An industrial plant that knows who is coming in.

Finding your way without asking anyone.

Paying the bill without joining the queue.

Picking up an order in twenty seconds.

When you don't need a custom system.

Built by ADE

One company holds the whole system.

We build the systems that let people do more by themselves.

A person arrives. What happens next? Una persona llega. ¿Qué pasa después?

Engineering you can touch. From software to hardware. Ingeniería que se toca. Del software al hardware.

The system that receives. Running right now. El sistema que recibe. Funcionando ahora mismo.

One problem. Many realities.

The experience is simple. The engineering behind it is not.

The system that attends,in real time.

Software needs a body. We specify it.

The virtual receptionist

An industrial plant that knows who is coming in.

Finding your way without asking anyone.

Paying the bill without joining the queue.

Picking up an order in twenty seconds.

When you don't need a custom system.

Built by ADE

One company holds the whole system.

We build the systems that let people do more by themselves.

A person arrives. What happens next?

Engineering you can touch. From software to hardware.

The system that receives. Running right now.

The system that attends,
in real time.